Shipping policy
Thank you for shopping with Sabmori.
We are committed to delivering premium pet products as quickly and safely as possible.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
Delivery times may vary due to weather, customs, holidays, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout.
We occasionally offer Free Shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order ships, you'll receive an email with tracking information.
Tracking updates may take 24–72 hours to appear.
Lost or Delayed Packages
If your package has not arrived within 20 business days after shipping, please contact us.
Email:
hello@sabmori.com (replace with your support email if different)